JOB APPLICATION
Concierge (Jaguar and Land Rover)
Responsibilities
- Attend to corporate guests, showroom and aftersales customers
- Generate reports and maintain prospect database
- Advise customers on the mobility options and assist with follow-up arrangement
- Attend to enquiries and provide assistance to customers
- Perform invoicing, payment collection and settlements
- Ensure service reminders are sent out to customers
- Assist with customer contacting for service actions, no-shows and other customer retention matters
- Ensure reception area is in presentable and hospitable condition
- Provide support to aftersales activities and events
- Any other tasks assigned by your superior
Requirements
- Minimum GCE ‘O’ Level with 2 years of relevant experience
- Exemplary customer service with a high degree of initiative
- Able to work alternate Saturdays
