JOB APPLICATION
Service Consultant (Jaguar and Land Rover/Volvo)
Responsibilities
- Advise appropriate service/repair requirements to meet customer needs
- Act as a key communication link between customers and workshop to assure responsiveness
- Monitor job progress and update customers on repair status
- Achieve sales and upselling targets
- Provide high standard of service and achieve NPS target
- Comply with Jaguar and Land Rover processes and procedures
- Any other tasks assigned by your superior
Requirements
- Minimum NITEC in automotive technology
- Good knowledge of car components
- Good interpersonal skills and ability to build strong client relationships
