CAREERS

Responsibilities

• Perform showroom duties and test drives
• Achieve individual sales target
• Source for external prospects
• Maintain strong client relationships
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with proven sales track record
• Self-driven, highly motivated and result-oriented
• Possess a valid Class 3 driving licence

Responsibilities

• Achieve individual sales target
• Source for external prospects
• Maintain strong client relationships
• Perform other tasks as and when assigned by your supervisor

Requirements

• Proven sales track record
• Highly self-motivated with strong drive to excel
• Possess a valid Class 3 driving licence

Responsibilities

• Achieve individual and team sales target
• Source for external prospects using own network and initiative
• Demonstrate a high level of understanding for Polestar products and services. Excite, engage and educate prospects with the help of technology
• Be the relationship manager for all customer interactions throughout their purchase and ownership experience
• Manage the Polestar Space – shifting and charging of cars, maintenance of display and fittings

Requirements

• Creative and techy with a strong interest in keeping up-to-date with the latest tech and gadgets
• Enthusiastic and passionate about electric vehicles and able to understand & explain technical concepts
• Ground-breakers and culture-changers – people who want to make a difference in society
• Strong sense of team mentality, responsible and not afraid to get your hands dirty
• Proven sales track record
• Highly self-motivated with strong drive to excel
• Possess a valid Class 3 driving licence

Responsibilities

• Develop and service assigned client accounts, to ensure growth and profitability of the business portfolio 
• Provide quality customer service and establish a strong client profile 
• Assist in business initiative implementations
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with corporate sales experience
• Self-motivated, resourceful and driven
• Possess a valid Class 3 driving licence

Responsibilities

• Attend to corporate guests, showroom and aftersales customers
• Generate reports and maintain prospect database
• Advise customers on the mobility options and assist with follow-up arrangement
• Attend to enquiries and provide assistance to customers
• Perform invoicing, payment collection and settlements
• Ensure service reminders are sent out to customers
• Assist with customer contacting for service actions, no-shows and other customer retention matters
• Ensure reception area is in presentable and hospitable condition
• Provide support to aftersales activities and events
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with 2 years of relevant experience
• Exemplary customer service with a high degree of initiative
• Able to work alternate Saturdays

Responsibilities

• Assist customer to file accident report & advise on appropriate claim option available eg: TP or OD.
• Provide clear estimation for insurance claims.
• Follow up on claim authorisation standard.
• Liaise with insurance company for motor claims.
• Monitor job progress and update customers on repair status.
• Follow up with part executive on parts availability.
• Close and invoice job once repair is done.

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components, estimation system, Autoline.
• Knowledge in Motor Claim Framework.

Responsibilities

• Advise appropriate service/repair requirements to meet customers’ needs
• Act as a key communication link between customers and workshop to assure responsiveness
• Monitor job progress and update customers on repair status
• Any other tasks assigned by your superior

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components
• Good interpersonal skills and ability to build strong client relationships

Responsibilities

• Carry out fault diagnosis, servicing and repair work to all types of motorcycles to ensure all serviced bikes are roadworthy according to manufacturer specifications
• Ensure all service jobs are performed to customer requirements and manufacturer’s standards
• Return warranty parts to the parts department ensuring that each returned part is referenced to the appropriate job card number
• Identify additional service work required and report to the service consultant
• Any other tasks assigned by your superior

Requirements

• Minimum NITEC in Automotive or equivalent with 2 years of relevant experience in motorcycle servicing
• Team player with high level of initiative and drive
• Possess a valid Class 2A/2B/2 riding licence

Responsibilities

• Ensure all service jobs are performed to customer requirements
• Conduct a variety of standard tests and analytical procedures assigned to ensure all serviced vehicles are roadworthy according to manufacturer specifications
• Any other tasks assigned by your superior

Requirements

• Minimum NITEC in Automotive Technology or equivalent with 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Perform diagnostic repairs on cars
• Provide guidance to technicians on proper techniques in car troubleshooting
• Review diagnostic test results
• Any other tasks assigned by your superior

Requirements

• Relevant technical qualifications with minimum 5 years of car repairing experience
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Branding and communications: Manage and oversee all relevant channels, platforms, and projects with the objective of brand amplification and increasing brand equity.
• Paid media: Strategize, plan and oversee all paid media activations with the objective of meeting business goals, including but not limited to ATL, BTL, digital ads, print ads, OOH, radio, TV, paid partnerships, affiliate marketing, any other relevant paid media.
• Retail space management: Oversee all areas of showroom and service centre to ensure retail space is well maintained, aligned with brand guidelines, with room for innovation to improve customer experience.
• CRM: Develop and expand a structured and effective CRM programme.
• Aftersales marketing: manage and support aftersales business objectives through marketing and media plans.
• Event management: conceptualise and implement all events and physical engagements to meet business goals while keeping within approved budget.
• Media relations: manage and work closely with PR agency to engage with the media and influencers with the objective of increasing local brand equity.
• Partnerships: cultivate and materialise assigned partnerships.
• Monthly budget and expenses reporting, and accruals.
• Marketing communication and channels include: Facebook, Instagram, LinkedIn, Tik Tok, YouTube, website, media relations, EDM marketing, SMS marketing, direct consumer collaterals, branding and tactical campaigns, any other relevant areas.
• General scope of work for the various marketing aspects: outlining objectives and KPIs, planning and managing a team of 2 for execution, analysis and reporting, competitors reporting, agencies management, community management, campaign conceptualisation and implementation
• Overall management of Salesforce (good to have prior experience, but not mandatory)

Requirements

• Minimum bachelor’s degree in business, marketing, or relevant field of study
• At least 5 years of relevant work experience
• Proven track record of successful marketing campaigns and projects
• Strong written and verbal communication
• Highly organised and analytical
• Meticulous with strong attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Excellent teamwork skills
• Willingness to learn and excel