CAREERS

 Key Responsibilities

• Provide leadership and mentor staff through coaching and training
• Responsible for credit control and ensure Accounts Receivable balances are consistently monitored and followed up closely.
• Handle operation queries for Accounts Receivable related matters
• Responsible for timely monthly closing of Accounts Receivable and Vehicle Stock book.
• Review journals, invoices and commission paid and received.
• Prepare monthly reports, conduct balance review and highlight risks
• Ensure all transactions (ie. invoicing and receipts) are accurately billed in accordance to GST requirements
• Ensure accurate revenue recognition in accordance to FRS 115
• In charge of annual vehicle stock take
• Handle external and internal audit
• Any other tasks assigned by Finance Manager

Qualifications / Professional Certifications / Skills Required

• Minimum Degree in Accountancy with 6 years of relevant supervisory experience
• Meticulous, organized and a good team player with strong leadership
• Good interpersonal and communication skills
• Able to work in a fast-paced environment
• Ability to identify areas for improvement on existing processes
• Proficient in MS Office applications, especially Excel and Word

Responsibilities

• Responsible for overall brand business performance
• Set and develop goals, objectives, strategic plans to achieve business target
• Establish operating procedures; review and assess operational effectiveness and implement changes to drive business performance
• Lead the team to drive sales, high customer satisfaction and brand profitability
• Identify ways for business enhancements and other sources of revenue generation
• Maintain strong collaborative relationships with manufacturers
• Any other job assigned by superior

Requirements

• Minimum Degree qualifications with at least 10 years of automotive experience in a brand leadership capacity, preferably in a luxury automotive brand
• Highly driven, result oriented and thrive in fast paced dynamic environment
• Strong business acumen with customer-centric personality
• Detailed and coupled with the ability to review financial numbers
• Dynamic and proactive
• Excellent leadership and people management skills

Key Responsibilities

• Drive sales performance to achieve targets and profitability goals
• Lead, coach, and motivate a team of Sales Specialists to deliver excellent customer service
• Oversee new car sales operations, including stock management, administration and logistics
• Promote NIO’s innovative technology and ownership experience to strengthen brand image and customer loyalty
• Ensure the showroom is presented to the highest standards
• Perform other tasks as assigned by your superior

Qualifications / Professional Certifications / Skills Required

• Degree with at least 3 years of sales and managerial experience, preferably in the automotive industry
• Proven leadership ability with strong customer service focus
• Excellent communication, negotiation and people management skills
• Highly motivated, results-driven and able to perform well in a fast-paced environment
• Passionate about innovation, technology and sustainable mobility
• Valid Class 3 driving licence

Responsibilities

• Achieve individual sales target
• Source for external prospects
• Maintain strong client relationships
• Perform other tasks as and when assigned by your supervisor

Requirements

• Proven sales track record
• Highly self-motivated with strong drive to excel
• Possess a valid Class 3 driving licence

Responsibilities

• Develop and service assigned client accounts, to ensure growth and profitability of the business portfolio 
• Provide quality customer service and establish a strong client profile 
• Assist in business initiative implementations
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with corporate sales experience
• Self-motivated, resourceful and driven
• Possess a valid Class 3 driving licence

Responsibilities

• Build and nurture long-term relationships with ultra-high net worth customers, maintaining a proactive understanding of their preferences and needs.
• Deliver a personalized and bespoke experience at every stage of the customer journey
• Recommend or connect potential customers through personal or professional network
• Manage a portfolio of VIP customers, ensuring consistent engagement and satisfaction
• Collaborate with Marketing to customize exclusive experiences (test drives, previews, private launches) to ensure consistent engagement and satisfaction
• Ensure the showroom and customer touchpoints reflect the brand’s luxury standards.
• Maintain and update customer records within the CRM systems
• Any other tasks assigned by your superior

Requirements

• Bachelor’s degree with at least 5 years of experience in customer service or client relations within the luxury or premium retail sector
• Strong insight to China market with extensive network to premium buyers
• Good understanding of luxury consumer psychology and buying behaviour with a focus on expatriate Chinese community
• Required to communicate and engage professionally with China customers based in Singapore
• Exemplary customer service with a high degree of initiative
• Proactive attitude with the ability to recognise and refer potential business opportunities
• Able to travel and work on weekends and public holidays as required

Responsibilities

• Greet customers promptly and courteously upon arrival.
• Listen to customer concerns and accurately document vehicle symptoms or issues.
• Provide repair and maintenance recommendations based on manufacturer guidelines and vehicle condition.
• Prepare detailed service estimates and explain repair options, costs, and timelines.
• Communicate with workshop control to ensure proper diagnosis and timely completion of work.
• Maintain up-to-date knowledge of automotive systems, warranties, and recalls.
• Follow up with customers regarding service progress and any additional work needed.
• Review completed repairs with customers, ensuring satisfaction before vehicle delivery.
• Process repair orders, invoices, and payments accurately.
• Promote additional services or maintenance packages as appropriate.
• Handle customer complaints or concerns in a professional manner.
• Any other tasks assigned by your superior

Requirements

• Minimum NITEC in automotive technology
• Good knowledge of car components
• Good interpersonal skills and ability to build strong client relationships

Responsibilities

• Attend to parts quotation enquiries, issuing of parts and provide support to service workshop
• Manage daily warehouse operations in the areas of receiving, binning, picking and packing
• Conduct stocktaking duties, checking of parts backorders and handle administrative work
• Any other tasks assigned by your superior

Requirements

• Minimum 2 years of warehousing experience
• Must be computer literate
• Ability to understand parts catalogue
• Able to operate forklift and warehouse equipment would be an advantage
• Able to work on alternate Saturdays

Responsibilities

• Manage the entire body and paint operations to achieve overall profitability target
• Ensure all bodyshop repairs are carried out in compliance with the manufacturers’ standards and fulfil insurance company expectations in respect of repair deadline, repair quality and claim requirements
• Manage in-house contractors to ensure repair quality is up to expectations and to fulfill individual brand and other contractual obligations
• Lead the team to meet business objective within a culture of continuous improvement, process excellence and efficiency

Requirements

• Minimum Degree qualifications with at least 10 years of managerial experience in body and paint operations
• Possess relevant technical knowledge preferably in continental vehicle
• Strong leadership skills with the drive to excel
• Excellent people management and communications skills

Responsibilities

• Assist customer to file accident report & advise on appropriate claim option available eg: TP or OD.
• Provide clear estimation for insurance claims.
• Follow up on claim authorisation standard.
• Liaise with insurance company for motor claims.
• Monitor job progress and update customers on repair status.
• Follow up with part executive on parts availability.
• Close and invoice job once repair is done.

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components, estimation system, Autoline.
• Knowledge in Motor Claim Framework.